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  • Someone throw you a curveball?? Worried about not having enough time to complete a project???

    Posted on August 21st, 2014 admin No comments

    Custom Design and Rush Delivery, CalCo is your home for all your projects’ needs….. ( sometimes with a little help from our friends!)

    At CalCo we always work to communicate with our clients upfront regarding time requirements, so they can manage their internal timelines effectively. If the timeframe is just mathematically impossible, on any number of fronts, we are always clear about that with our clients. However difficult should never be confused with impossible, and we always manage difficult time frames throughout the year for our clients as everyone knows.

    If there are unique custom requirements, extra time can be taken to review the details of the project upfront. This insures the customers’ “need to have elements” and” nice to have characteristics” are understood and incorporated into the final project. Sometimes due to outside variables such as custom delays or overseas shipping company mistakes, even the best laid plans of mice and men go sideways, and both CalCo and its customers sometimes face unforeseen time constraints. When CalCo receives our customers products past the date both CalCo and its customer expected, we communicate that to our clients, and then our crisis mode mentality snaps into place.

    CalCo has been in operation for over 60 years and in the process is extremely proud to be been known as a great company to deal with and as a favored vendor by our suppliers. We treat our vendors as we would like to be treated, by communicating quality and time expectations up front before the work commences. Therefore, when on occasion, we may need a superhuman favor from a supplier like a plating or foam insert rush job to help with a tight timeframe, we aren’t afraid to ask as we are confident that we have earned that right.

    With our customer facing a late delivery scenario as highlighted above, CalCo jumped in to help with both feet. We designed a custom modular case for Progressive Components, that included a nested custom reinforced tray insert with handles, to allow Progressive to effectively transport and showcase their products, in time for them to pick it up at our office to meet their deadline. The following email we received from the customer made our day!

     

    Bottom layer

    Bottom Layer of Custom Case Insert

    Removable Top Layer

    Removable Layer of Custom Case Insert

    “I would like to offer my gratitude for a job well done, Neil nailed it! Considering I only met with him for a few minutes and not to forget an extremely tight time line the finished case was beyond my expectations with all aspects and more addressed! This case will work perfect for our needs!”

    Turn to CalCo in your time of need…we welcome the challenge and the success story emails at the end of the project make it all worthwhile.